Sarah Eagle, Joomla website specialist

Sarah Eagle, Joomla website specialist hand-crafted websites
bespoke Joomla! templates

Website security is becoming an increasingly critical issue for all businesses.

In my first 10 years in this industry I only saw 1 hacked website: designing and building sites with a little support was all that was needed.  Today this is no longer an option. The number of website attacks increases daily and with it the risks to your business.

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Am I at risk?

Hackers gain kudos and earn money (plenty of it!) from hacking. Even well known and renowned websites are among hackers victims: in November 2015 The Independent newspaper website fell victim to a hacker who, undetected for weeks, infected computers of the website's visitors with a dangerous virus. Sony, Citibank, Nasa and The New York Times have all been famously hacked too.

As a website owner you have a responsibility to protect your visitors and their data from malicious attacks.

In addition there are real risks to your business and reputation. Browsers such as Google Chrome, Mozilla Firefox and Internet Explorer or anti-virus software such as Avast or Windows Defender can detect malware in your website, if they find it they will automatically blacklist your entire domain and stop visitors going to your site by showing danger alerts.

Sometimes hackers go one stage further and add their own files to execute scripts. These could lie undetected if regular security scans are not carried out. You wouldn't know about them until the hosting company shuts down your site because it is abusing the server or no-one is receiving your emails because it has been blacklisted for sending out spam.

What can I do?

The biggest risk to Joomla websites is from out of date CMS and extensions as new versions of extensions typically contain bug and security fixes.

I offer a monthly support service that will help to protect your site, your visitors and customers as well as your reputation, not to mention save you considerable future expense of rectifying preventable hacking attacks.

The new monthly support service offers the essentials to keep your site up to date.

  • Monitor for and install Joomla maintenance updates (minor versions & patches)
  • Carry out a monthly security audit and scan
  • Monitor and install maintenance updates to RS Firewall
  • Monitor and install maintenance updates to jHackguard
  • Monitor and install maintenance updates for JCE Pro
  • Monitor and install maintenance updates for Akeeba Backup
  • Make any recommended configuration changes
  • Plus up to 30 minutes support per month

If you don't have the extensions RS Firewall, jHackguard, JCE Pro or Akeeba Backup they will be installed for you.


Each individual site will also need an initial audit of extensions, identification of subscription costs and to draw up a list of functions/pages to test after each upgrade.

What does it cost?

  • eCommerce sites £75 per month
  • Non eCommerce sites £50 per month
  • Additional extensions can be monitored and maintained for £10 or 20 per extension (depends on the complexity of the extension)
  • Initial audit £50 per site

Monthly Support

Your 30 minutes of monthly support can be used for any of the following:

  • General website help and support
  • Content updates and creating new pages
  • Search engine optimisation
  • Template tweaks
  • Creating / editing contact forms
  • Selecting extensions
  • Installing and configuring extensions
  • Installing and configuring modules
  • Changes to menus
  • Consultancy and advice
  • Upgrading Joomla
  • Removing extensions that you feel are no longer needed
  • Install updates to extensions you have chosen not to cover in your support contract
  • Upgrading template following Joomla and extensions upgrade

If you do not wish to have monthly support

No problem, you can still have "Pay As You Go" (PAYG) support, just call or email.